92PKR Privacy Policy — Your Data, Your Rights, Our Responsibility

1 Who We Are

92pkr is an online gaming and sports betting platform operated exclusively for players based in Pakistan. The platform is accessible at 92pkr.run and offers a range of products including cricket betting, football betting, Live Casino, Andar Bahar, Ludo, Roulette, and related promotional programmes. All financial transactions are conducted in Pakistani Rupees (PKR).

For the purposes of this Privacy Policy, "92pkr", "we", "us", and "our" refer to the operator of the 92pkr platform. "You" and "your" refer to any individual who accesses, registers on, or otherwise uses 92pkr. This Privacy Policy applies to all personal data collected through the 92pkr website and its associated services.

2 Personal Data We Collect

92pkr collects personal data from you in several different ways depending on how you interact with the platform. We only collect data that is necessary for the purpose for which it is being collected. The categories of personal data we may hold about you include:

We do not collect sensitive categories of personal data such as biometric data, health information, or religious or political beliefs in connection with your use of 92pkr.

3 How We Use Your Personal Data

92pkr uses your personal data for the following purposes. We do not use your data in any way that is incompatible with the purposes listed below without first obtaining your consent or having a separate legal basis to do so.

• Account creation and management: To create and maintain your 92pkr player account, verify your identity, and manage your preferences and account settings.
• Transaction processing: To process deposits and withdrawals in PKR through your chosen payment method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, Visa/Mastercard), verify payment ownership, and maintain accurate financial records.
• Service delivery: To provide access to games, betting markets, Live Casino, and all other 92pkr features you use.
• Customer support: To respond to your support queries, resolve disputes, and communicate important account-related information.
• Regulatory compliance: To meet anti-money laundering (AML) obligations, age verification requirements, and any other legal or regulatory requirements applicable to 92pkr's operations.
• Responsible gaming: To monitor gameplay patterns that may indicate problem gambling, to apply player-requested limits, and to flag accounts for responsible gaming review where warranted.
• Fraud prevention and security: To detect and prevent fraud, money laundering, account takeovers, and other security threats to 92pkr and its players.
• Platform improvement: To analyse how players use 92pkr in aggregate and use those insights to improve features, fix issues, and develop new products. This analysis uses anonymised or pseudonymised data wherever possible.
• Marketing communications: To send you information about bonuses, promotions, and 92pkr news where you have given consent to receive such communications. You can opt out at any time from your account settings or by contacting support.

4 Legal Basis for Processing

Every instance of personal data processing at 92pkr is grounded in one of the following legal bases:

• Contract performance: Processing that is necessary to provide the service you have registered for — including account management, transaction processing, and customer support.
• Legal obligation: Processing required to comply with AML regulations, age verification laws, licensing conditions, tax reporting obligations, and other applicable legal requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and aggregate analytics — where our legitimate interest in operating a safe, fair platform is balanced against your privacy rights.
• Consent: Processing for optional marketing communications and non-essential cookies, where you have given your explicit consent. You can withdraw consent at any time without this affecting the processing already carried out.

5 Sharing Your Personal Data

92pkr does not sell your personal data. We share your personal data only in the following limited circumstances, and only to the extent necessary:

• Payment processors: We share necessary financial data with your payment provider (Easypaisa, JazzCash, NayaPay, SadaPay, your bank, or card network) to process your transactions. These providers are bound by their own privacy policies and applicable financial regulations.
• Identity and KYC verification services: Where we use a third-party service to verify your identity documents against official records, your identity data is shared with that provider solely for verification purposes and under strict contractual data protection obligations.
• Game and technology providers: Some games on 92pkr are provided by third-party game developers. These providers may receive pseudonymised gameplay data necessary to operate their games on the platform. They are not permitted to use this data for their own purposes.
• Regulatory and law enforcement authorities: Where we are legally required to disclose information — for example, under AML reporting obligations or in response to a valid court order or regulatory request — we will share the minimum necessary data with the relevant authority.
• Professional advisers: Our legal, accounting, and audit advisers may have access to relevant personal data to the extent necessary to provide their services, under obligations of professional confidentiality.

6 Cookies and Tracking Technologies

92pkr uses cookies and similar tracking technologies on its website. A cookie is a small text file placed on your device that helps the website function correctly and remember your preferences between sessions. Here is a breakdown of the types of cookies 92pkr uses:

• Essential cookies: These are required for 92pkr to function. They keep you logged in, maintain your session security, and enable core features like deposits and withdrawals. You cannot opt out of essential cookies without preventing the platform from working.
• Functional cookies: These remember your language preference, display settings, and other choices you have made on 92pkr so you do not have to re-enter them on every visit.
• Analytics cookies: These help us understand how players navigate the platform — which pages are visited most, where users drop off in a flow, and how features are used. This data is aggregated and does not identify individual players. We use this information to improve 92pkr.
• Marketing cookies: Where you have consented, these cookies help us understand the effectiveness of our promotional campaigns and personalise offers shown to you. You can withdraw your consent to marketing cookies at any time.

You can manage cookie preferences through your browser settings. Note that disabling cookies beyond the essential category may affect how 92pkr works for you. We do not use third-party advertising networks or social media tracking pixels that share your browsing data with social platforms.

7 Data Security

92pkr takes data security seriously and has implemented technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our key security measures include:

• SSL 256-bit encryption on all data in transit between your device and 92pkr's servers.
• Encryption of sensitive data at rest, including identity documents, financial records, and passwords (which are stored as one-way hashes — never in plain text).
• Two-factor authentication available on all player accounts.
• Access controls that limit internal access to personal data on a strict need-to-know basis. 92pkr staff do not have routine access to player passwords or full payment card details.
• Regular internal security reviews and periodic independent penetration testing.
• Incident response procedures — in the event of a data breach that poses a risk to players, 92pkr will notify affected players and relevant authorities as required by applicable law.

8 How Long We Keep Your Data

92pkr retains personal data for as long as is necessary for the purpose it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Active accounts: Personal data is retained for the duration of your account relationship with 92pkr and for a period of at least 5 years after your account is closed, to meet AML record-keeping obligations.
• Transaction records: Financial transaction records are retained for a minimum of 7 years to comply with financial regulatory requirements.
• KYC documents: Identity and verification documents are retained for the duration of your account and for at least 5 years after account closure.
• Support communications: Chat logs and email correspondence with our support team are retained for 3 years from the date of the communication.
• Marketing data: Where processing is based on consent, data is retained until you withdraw consent or, if earlier, 3 years from your last interaction with 92pkr marketing communications.
• Analytics data: Aggregated and anonymised analytics data is retained indefinitely, as it no longer constitutes personal data once it cannot be linked back to an individual.

When retention periods expire, data is securely deleted or irreversibly anonymised. If you request deletion of your data before the end of a retention period, we will delete what we are not legally required to keep and explain which data must be retained and why.

9 Your Privacy Rights

As a 92pkr player, you have the following rights in respect of your personal data. You can exercise any of these rights by contacting us at [email protected]. We aim to respond to all valid rights requests within 30 days. In complex cases we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.

10 Children's Privacy

92pkr's services are strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and you believe that someone under 18 has registered on 92pkr or provided us with personal data, please contact us immediately at [email protected]. We will promptly close the account and delete the associated personal data upon confirmation.

92pkr uses age verification measures at registration and at the point of withdrawal to identify and exclude underage users. Any winnings accrued on an account subsequently confirmed as belonging to a person under 18 will be voided in accordance with our Terms and Conditions.

11 International Data Transfers

92pkr's primary data infrastructure is located in secured data centres. In operating the platform, some of your personal data may be processed by service providers located in jurisdictions outside Pakistan — for example, cloud infrastructure providers or game technology partners. Where such transfers occur, 92pkr ensures that appropriate safeguards are in place to protect your data to a standard equivalent to or exceeding what would apply in Pakistan. These safeguards include contractual data protection obligations in our agreements with all third-party processors.

92pkr does not transfer your data to countries with materially inadequate data protection standards without first implementing the safeguards described above. You can request information about the specific safeguards in place for any particular transfer by contacting [email protected].

12 Third-Party Links

The 92pkr platform does not include links to external websites as a matter of policy. However, if you navigate from 92pkr to any third-party service or website by any means, this Privacy Policy does not apply to that external service. 92pkr is not responsible for the privacy practices or content of any website outside of 92pkr.run. We encourage you to review the privacy policy of any external service before providing your personal data to it.

13 Updates to This Privacy Policy

92pkr reviews this Privacy Policy regularly and may update it to reflect changes in our data processing practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or an in-platform message at least 7 days before the changes take effect, unless an immediate change is required by law.

The date of the most recent revision is always shown at the top of this page. We encourage you to revisit this page periodically. If you continue to use 92pkr after a Privacy Policy update, you are considered to have acknowledged the updated policy. If you disagree with an update, you may close your account before it takes effect.

14 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 92pkr has handled your personal data, please contact us using the details below. Our team responds to privacy enquiries in both English and Urdu.